RMS Shop Assistant app icon

RMS Shop Assistant

Add the power of AI to your Shopify store. Customers get instant, accurate answers about products, shipping, returns and more — powered by your own store data.

AI-Powered Chat Widget

AI chat widget on a product page

Empower Your Customers with AI

Share details about your products, shipping, and returns with customers in real-time through an AI-powered chat widget.

Escalations to support team

Smart Escalation to Human Support

When the assistant cannot confidently answer a question, it offers to connect the customer with your team. You receive an email with the full conversation history so you can respond quickly.

Shop Assistant analytics dashboard

Analytics & Insights

Track conversations, popular topics, and product engagement. Identify gaps in your product descriptions while reducing support load.