RMS — 03

RMS Shop Assistant app icon

Shop
Assistant.

Add the power of AI to your Shopify store. Customers get instant, accurate answers about products, shipping, returns and more — powered by your own store data.

Available on the Shopify App Store Meta Business Partner
Shopify App Store Documentation

AI-Powered Chat Widget

AI chat widget on a product page

Empower Your Customers with AI

Share details about your products, shipping, and returns with customers in real-time through an AI-powered chat widget trained on your own store data.

Escalations to support team

Smart Escalation to Human Support

When the assistant can't confidently answer, it connects the customer with your team — via WhatsApp integration or a full email transcript sent offline.

Shop Assistant analytics dashboard

Analytics & Insights

Track conversations, popular topics, and product engagement. Identify gaps in your product descriptions while reducing support load.

Free plan available

Give your store an
AI-powered team member.

Get it on Shopify Talk to Us