RMS Shop Assistant
Add the power of AI to your Shopify store. Customers get instant, accurate answers about products, shipping, returns and more — powered by your own store data.
AI-Powered Chat Widget
Smart Escalation to Human Support
When the assistant cannot confidently answer a question, it offers to connect the customer with your team. With (optional) WhatsApp integration, your team receives live handover of the conversation. By default, an email with the full conversation history is sent to your team so you can respond offline.
Analytics & Insights
Track conversations, popular topics, and product engagement. Identify gaps in your product descriptions while reducing support load.