RMS Returns & Credit Manager app icon

RMS Returns & Credit Manager

Streamline your returns process and turn refunds into store credit. A smooth, branded returns experience that keeps customers coming back.

Coming Soon Documentation

Self-Service Returns Portal

Return approved

Branded Customer Portal

Customers initiate returns from a branded portal embedded in your store. They select items, choose a reason, and get instant next steps — no support tickets needed.

Start a return

Store Credit & Exchanges

Offer customers the option to receive store credit instead of a refund, keeping revenue in your business. Support instant exchanges for a different size or colour.

Returns analytics dashboard

Returns Analytics

Understand why customers return products. Track return reasons, rates by product, and the impact of store credit incentives on your bottom line.